FAQ
Certified translation questions, answered
Everything people ask before ordering a certified translation, from USCIS requirements to pricing, in plain language. If your question is not here, our team answers directly.
The basics
Certified translation basics
What certification means, who signs it, and when you need it.
A certified translation is a complete, word for word translation of a document accompanied by a signed certificate of accuracy. The certificate attests that the translation is complete and accurate and includes the translator name, signature, date, and language pair. Government agencies, courts, and universities require it for foreign language documents.
A certified translation includes the translator's signed statement of accuracy. A notarized translation adds a notary public who confirms the identity of the person signing that statement. The notary does not review the translation itself. Most offices, including USCIS, require certified translation, and notarization is only needed when the receiving office specifically asks for it.
Any translator competent in both languages can sign a certification, but reviewing offices expect it to come from an independent professional. Eagle Translate certifications are signed by qualified, certified human translators and are backed by an ATA credential.
We advise against it. Reviewing officers expect a certification from an independent translator, and self translated documents are commonly questioned or rejected. An independent certified translation avoids that risk from the start.
No. A certified translation does not expire. As long as the original document has not changed, the certified translation remains valid. If a receiving office asks for a recent translation, check its requirements before reusing an old one.
The translator name and signature, the date, the language pair, and a statement that the translation is complete and accurate. It is issued on the official Eagle Translate template with our seal.
The certified translator responsible for your document signs the certificate. It carries the translator name, signature, date, and the language pair of the translation.
Immigration
USCIS and immigration questions
What USCIS actually requires, and how our translations meet it.
Yes. USCIS requires a full English translation of every foreign language document, together with a signed certification that the translation is complete and accurate and that the translator is competent to translate. Every Eagle Translate certified translation includes exactly that, and if a government agency rejects one because of translation errors, we refund you in full.
No. USCIS requires certified translations, not notarized ones. Notarization is an extra layer some other offices request. If yours does, we offer notarization as an add-on for 34.95, and it is included with the Premium service.
Every document in a foreign language that supports your filing. The most common are birth certificates, marriage and divorce records, police clearances, diplomas, and transcripts. Each needs a complete English translation with a signed certification.
In most cases yes. You receive a ready to submit PDF, and agencies accept printed or uploaded copies of certified translations for most filings. If your receiving office wants a physical document, we can mail a printed hard copy.
Contact us. We provide free revisions for any inaccuracies, and if a government agency rejects your certified translation because of translation errors, we provide a full refund.
Pricing
Pricing and turnaround
Flat rates per page, with the full price shown before you pay.
A certified translation costs 24.95 per page. The Standard service without certification costs 19.95 per page, and the Premium service with notarization and a mailed copy costs 39.95 per page. One page is up to 250 words.
One page is up to 250 words of the source document. The word count and the full price are shown before you pay.
The Certified service. It includes a signed certificate of accuracy, which is what USCIS requires. Notarization is only needed if the receiving office specifically asks for it.
Standard orders are delivered in 3 to 5 business days, Certified orders in 2 to 3 business days, and Premium orders in 1 to 2 business days.
Yes. Rush service delivers within 24 hours for a 50 percent surcharge, selected during checkout.
Ordering
Ordering and delivery
From upload to a submission ready document.
Upload your document, choose your language pair and service level, and see your full price before you pay. A certified human translator translates it, it is reviewed and certified, and the finished translation is delivered to your account. Most orders take about two minutes to place.
PDF, Word, image, and plain text files. Word counts are calculated automatically for text based files.
As a ready to submit PDF in your account. If you ordered notarization or a mailed hard copy, those follow the same certified document by mail.
Yes. Notarization is available for 34.95 and a mailed hard copy for 14.95. The Premium service includes both a notarized certificate and a mailed hard copy.
Yes. Stamps, seals, and legible handwriting are translated and noted where they appear in the original. Anything that cannot be read is marked as not legible, which is standard practice for official translations.
We provide free revisions for any inaccuracies or errors. Contact us with your order number and we will take care of it.
If your certified translation is not accepted for its intended official use, we correct it or refund you. Rejections caused by translation errors are refunded in full.
Languages
Languages and documents
Eight languages, every pair between them, and the documents we handle.
Eight languages, English, Spanish, French, German, Italian, Portuguese, Dutch, and Turkish, and every pair between them, 56 language pairs in total.
Yes. Every pair between our eight languages is translated directly, including cross pairs such as Spanish to German or Turkish to French, without passing through English.
Birth and marriage certificates, diplomas and transcripts, immigration documents, legal contracts, passports and identity documents, court and government records, and other official documents.
No. Every language pair costs the same flat rate per page, for all 56 pairs.
Yes. Certified translations with a signed certificate of accuracy are available in all 56 pairs, accepted for official use including immigration filings.
We currently cover these eight languages. If your language is not listed, contact us and we will let you know when it becomes available.
Trust
Security and quality
Who does the work, and how your documents are protected.
Every translation is the work of a qualified, certified human translator, and every translation is reviewed for accuracy before it is certified and delivered. No translation is ever delivered without a recorded translator approval.
Yes. Documents are encrypted in transit and at rest, and are only seen by the translator working on your order.
ATA refers to the American Translators Association, the leading professional body for translators in the United States. Eagle Translate certification is backed by an ATA credential held through our parent entity.
A qualified, certified human translator who works in your exact language pair. A pair is only offered when a qualified translator is available for it, so every order is matched to a real specialist.
Support
Help and support
Reaching our team, quotes, and order status.
We usually respond within one business day. Include your document type and language pair and we can answer in one round.
You do not need to wait for a reply to get a price. The order form shows an instant quote with the full price before you pay, based on your word count, language pair, and service level.
Sign in to your account. Every order shows its current status, from received to translated, certified, and delivered.
Yes. Tell us what document you have and where you will submit it. As a rule of thumb, USCIS and most agencies need the Certified service, and notarization is only required when the receiving office asks for it.
Still have a question
Send it to our team and we will answer directly, usually within one business day.
Ready when you are
Get your certified translation started today
Upload your document, see your price, and receive a signed, certified translation ready for official use.