FAQ
Certified translation questions, answered
Everything people ask before ordering a certified translation, from USCIS requirements to pricing, in plain language. If your question is not here, our team answers directly.
The basics
Certified translation basics
What certification means, who signs it, and when you need it.
A certified translation is a complete, word for word translation of a document accompanied by a signed certificate of accuracy. The certificate attests that the translation is complete and accurate and includes the translator name, signature, date, and language pair. Government agencies, courts, and universities require it for foreign language documents.
A certified translation includes the translator's signed statement of accuracy. A notarized translation adds a notary public who confirms the identity of the person signing that statement. The notary does not review the translation itself. Most offices, including USCIS, require certified translation, and notarization is only needed when the receiving office specifically asks for it.
Any translator competent in both languages can sign a certification, but reviewing offices expect it to come from an independent professional. Every Eagle Translate certificate of accuracy is signed under their own name by the qualified professional translator who completed or reviewed the work, so the office receiving it has a named, accountable signature to rely on.
We advise against it. Reviewing officers expect a certification from an independent translator, and self translated documents are commonly questioned or rejected. An independent certified translation avoids that risk from the start.
No. A certified translation does not expire. As long as the original document has not changed, the certified translation remains valid. If a receiving office asks for a recent translation, check its requirements before reusing an old one.
The translator name and signature, the date, the language pair, and a statement that the translation is complete and accurate. It is issued on the official Eagle Translate template with our seal.
The qualified professional translator responsible for your document signs the certificate. It carries the translator name, signature, date, and the language pair of the translation.
Immigration
USCIS and immigration questions
What USCIS actually requires, and how our translations meet it.
Yes. USCIS requires a full English translation of every foreign language document, together with a signed certification that the translation is complete and accurate and that the translator is competent to translate. Every Eagle Translate certified translation includes exactly that. If a government agency rejects one because of a translation error we made, we correct it at no charge, and if the corrected translation is rejected again for that same error we refund what you paid for it. Our Refund Policy sets out the conditions.
No. USCIS requires certified translations, not notarized ones, and that is what we provide. Notarization is a separate step a notary public performs on the signed statement, and a small number of offices ask for it. If yours does, email us before ordering and we will tell you honestly whether we can help, because we do not currently offer notarization.
Every document in a foreign language that supports your filing. The most common are birth certificates, marriage and divorce records, police clearances, diplomas, and transcripts. Each needs a complete English translation with a signed certification.
In most cases yes. You receive a ready to submit PDF, and agencies accept printed or uploaded copies of certified translations for most filings. If your receiving office wants paper, print the PDF yourself as many times as you need.
Contact us with your order number within 30 days of delivery. We correct a verified translation error at no charge, and if a government agency rejects the corrected translation again for that same error we refund what you paid for it. Our Refund Policy sets out the conditions and what it does not cover.
Pricing
Pricing and turnaround
Flat rates per page, with the full price shown before you pay.
A certified translation costs 24.95 per page. The Standard service without certification costs 19.95 per page, and the Premium service, which is translated first and delivered in 1 to 2 business days, costs 39.95 per page. One page is up to 250 words.
One page is up to 250 words of the source document. The word count and the full price are shown before you pay.
The Certified service. It includes a signed certificate of accuracy, which is what USCIS requires. Notarization is only needed if the receiving office specifically asks for it.
Standard orders are delivered in 3 to 5 business days, Certified orders in 2 to 3 business days, and Premium orders in 1 to 2 business days.
The Premium service is our fastest option. It is translated ahead of other orders and delivered in 1 to 2 business days. If your deadline is tighter than that, email us before ordering and we will tell you honestly whether we can meet it.
Ordering
Ordering and delivery
From upload to a submission ready document.
Upload your document, choose your language pair and service level, and see your full price before you pay. A qualified professional translator translates it, it is reviewed and certified, and the finished translation is delivered to your account. Most orders take about two minutes to place.
PDF, Word, image, and plain text files. Word counts are calculated automatically for text based files.
Online orders are for documents up to 50 pages, which covers almost every certificate, transcript, and record. For a larger document, email support@eagletranslate.com and we will prepare a quote.
As a ready to submit PDF in your account, with the signed certificate of accuracy on the cover. You can download and print it whenever you need it.
Not at the moment. We deliver a certified translation as a ready to submit PDF, which is what USCIS and most offices require, and you can print it yourself. We do not currently offer notarization or mailed hard copies.
Yes. Stamps, seals, and legible handwriting are translated and noted where they appear in the original. Anything that cannot be read is marked as not legible, which is standard practice for official translations.
Contact us with your order number within 30 days of delivery and tell us what is wrong. If the translation differs from your source document, we correct it at no charge. A preference for a different but equally valid wording is not an error, and new or clearer source material needs a new order.
If the recipient rejects it because of a translation error we made, send us the written rejection within 30 days and we correct or retranslate the affected work at no charge. If the corrected translation is rejected again for that same error, we refund what you paid for that translation. Rejections for other reasons, such as a document requirement you did not order or the recipient's own rules, are set out in our Refund Policy.
Languages
Languages and documents
Eight languages, every pair between them, and the documents we handle.
Eight languages, English, Spanish, French, German, Italian, Portuguese, Dutch, and Turkish, and every pair between them, 56 language pairs in total.
Yes. Every pair between our eight languages is translated directly, including cross pairs such as Spanish to German or Turkish to French, without passing through English.
Birth and marriage certificates, diplomas and transcripts, immigration documents, legal contracts, passports and identity documents, court and government records, and other official documents.
No. Every language pair costs the same flat rate per page, for all 56 pairs.
Yes. Certified translations with a signed certificate of accuracy are available in all 56 pairs, accepted for official use including immigration filings.
We currently cover these eight languages. If your language is not listed, contact us and we will let you know when it becomes available.
Trust
Security and quality
Who does the work, and how your documents are protected.
Every translation is the work of a qualified professional translator, who checks it against your source document and signs it. Nothing is certified or delivered until that translator has approved it under their own name.
Yes. Documents are encrypted in transit and at rest, and access is limited to the translator assigned to your order and the staff who administer it. Our Privacy Policy and Security Policy set out how your documents are handled.
The ATA is the American Translators Association, the leading professional body for translators in the United States. Eagle Translate is an ATA Corporate Member. Corporate membership is a company affiliation with the association. ATA certification itself is an individual credential, earned by a translator who passes the association's exam in one language pair and one direction, and the association does not certify companies. Your translation is certified by the signed certificate of accuracy that comes with it.
A qualified professional translator who works in your exact language pair. A pair is only offered when a qualified translator is available for it, so every order is matched to a real specialist.
Support
Help and support
Reaching our team, quotes, and order status.
We usually respond within one business day. Include your document type and language pair and we can answer in one round.
You do not need to wait for a reply to get a price. The order form shows an instant quote with the full price before you pay, based on your word count, language pair, and service level.
Sign in to your account. Every order shows its current status, from received to translated, certified, and delivered.
Yes. Tell us what document you have and where you will submit it. As a rule of thumb, USCIS and most agencies need the Certified service, and notarization is only required when the receiving office asks for it.
Still have a question
Send it to our team and we will answer directly, usually within one business day.
Ready when you are
Get your certified translation started today
Upload your document, see your price, and receive a signed, certified translation ready for official use.